[clue] RFC tracking system

[Warren W. Weiss]

"David L. Willson" <DLWillson at TheGeek.NU> wrote:

 > Do you use an RFC or ticket- tracking system? Do you hate it? Never
 > mind, then. But, if you don't hate it, what is it? 

We use Zendesk (http://www.zendesk.com/), and it works pretty well.
But, it's not free.

I've heard good things about Request Tracker
(http://en.wikipedia.org/wiki/Request_Tracker_/

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